24/7, On-Call Service
We are extremely proud of our service department. Our team consists of highly-trained, experienced individuals who go above and beyond to ensure your system is properly documented, installed, commissioned, supported and serviced. We’re happy to provide on-call service, 24 hours a day, 7 days a week.
Some of our products require routine service visits to maintain their efficiency and effectiveness. Our service technicians will service your systems in a professional and timely manner.
Sometimes purchasing a new system isn’t in the budget or a portion of the original system is still in good working order. When this occurs we’re happy to provide our retrofitting services, depending on the product.
Factory startup or startup by an authorized factory dealer is often a requirement for more technical systems. Flow Tech sponsors our service team to become authorized startup technicians. Having an authorized technician perform a startup often provides and longer factory warranty.
Product and Equipment Inventory
We stock ABB drives, up to 200 horsepower, for HVAC and water/wastewater applications. If you’re in urgent need of a retrofit or a replacement of an ABB or other brand of drive, we can respond immediately.
Lunch and Learns
Facilitating lunch and learn presentations is a great to provide your consulting engineering firm, mechanical contracting business or facilities department education and information about our products and systems. We provide your team lunch/breakfast and in return they attend a 1-hour presentation. Our hope is that you think of Flow Tech the next time you’re in need of one of our offerings. Lunch and learns are perfect for introducing new products, educating new customers and building relationships. If you’re interested in learning more contact us.
Once our products are installed we can ensure your team understands them by providing training on the proper use and maintenance of your new system. If you have questions or concerns after the Owner’s training do not hesitate to call and ask for our help or advice.
Drive Expert Training
ABB variable frequency drives make up a large percentage of our business and we often sell multiple drives per sale. As a result there are a lot of ABB VFDs out there. If you want your facilities or maintenance personnel to become more familiar with them we recommend attending our Drive Expert Training Course. For more information or to be added to the attendee list for our next training, contact Nichole Petersen.
Please note this is not an authorized start-up training course. Flow Tech no longer offers start-up training. To become startup certified visit ABB’s training site for more information.
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